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In the Spring of 2017, Experian Data Quality launched our first Customer Success team under the leadership of Mary Conway. With five members already, the team is off to a strong start. Accounts have begun to be distributed to the Customer Success Managers (CSM) based on varied criteria, CSMs have met with the Account Managers aligned with the accounts, and a survey has gone out to our customers to gauge the current health of our customer relationships. 

Experian Data Quality is excited to announce a partnership with the email delivery service: SparkPost. SparkPost sends over 3 trillion messages annually, which constitutes over 25% of the world’s non-spam email messages. The SparkPost email API provides industry-leading performance, deliverability, flexibility, and analytics that are needed to drive customer engagement for their organization. The business-critical need for data quality, specifically email verification, is evident to SparkPost and after careful review, they have made the commitment to partner with Experian Data Quality. 

The sun and the moon weren’t the only things aligning in San Francisco this past week at AAMVA’s International Conference. Jurisdictional leaders from motor vehicle and public safety agencies came together to share ideas, discuss challenges, and learn best practices from their colleagues. 

The Manchester Grand Hyatt hotel in sunny San Diego was the home to the 2017 Tessitura Learning & Community Conference (TLCC). In its 21st year, the Tessitura Network comprises over 550 of the world's premiere arts, cultural, and entertainment organizations united by a common technology that enables them to achieve operational excellence. Tessitura Arts Enterprise Software, the flagship product of the Tessitura Network, is a fully-integrated, single database for ticketing / admissions, customer relationship management (CRM), marketing, fundraising, memberships, business intelligence, and real-time web and mobile transactions. 

In the world of Ecommerce, customer loyalty has never been more important. There are so many different options for a consumer when it comes to buying a product that price generally becomes the deciding factor. If you aren’t effectively building trust and maintaining a great brand reputation, you would want to make sure you have the most competitive prices. A little trust and a great reputation, however, can go a long way.

So you’re tasked with your organization’s next big data migration. Maybe you’re moving to a new CRM system. Maybe you’ve just acquired another company and need to integrate their data into your system. Whatever the reason, data migrations are critical processes that many businesses go through. The continuing explosion in the volume of data businesses collect, store and use suggests that the trend of most companies engaging in some data migration project isn’t letting up anytime soon.  According to a recent data migration study, 91% of companies engage in data migration projects. 

No matter what industry you work in, what your job title is, or what your responsibilities are, it is almost a guarantee that you rely on data in some way, shape or form at least once a day; and sometimes you might not even know it!

Data is absolutely everywhere, and it’s quickly becoming the lifeblood of most organizations.

The real question is – do you use it to your advantage? Think about it for a second….

Businesses talk a great deal about being data-driven. Yet, using data for strategic purposes can often prove to be more challenging than it would first appear. Organizations today are at the center of a data dilemma, plagued by inaccurate and unstandardized data, information that is scattered across disparate systems, and a lack of defined processes and skilled employees. Yet, business users are demanding access to data with greater urgency than ever before.

This past weekend Stephen Cargill, Matthew Chase and I took on the Pan-Mass Challenge (PMC). The PMC is a 192 mile bike ride across the State of Massachusetts from Sturbridge to the Provincetown. The purpose of the PMC is to raise money for cancer research at the Dana-Farber Cancer Institute in Boston and spread awareness of this terrible disease. The goal this year was to raise 48 million dollars.

The Pan-Mass Challenge (PMC) is a charity bike-a-thon across the State of Massachusetts to raise money for cancer research and treatment at the Dana-Farber Cancer Institute. As a corporate sponsor for the event this year, Experian has had the honor of showing our support for this worthy cause in a number of different ways. The PMC, which has been held annually since 1980, will take place tomorrow, August 5. We have three employees who will be riding: Matt Chase, Wes Forsyth, and Steve Cargill, and several of our employees will be volunteering at the lunch spot we sponsored at Dighton-Rehoboth Regional High School. We will be cheering on the riders and passing out water.