Real-time address verification
Making sure your SAP customer databases stay up-to-date and accurate doesn’t have to be overwhelming. Experian makes it easy to keep your records accurate using real-time address validation. Our real-time address checker seamlessly integrates into your SAP system to validate customer addresses as they’re entered.
How does it work? When you enter an address into the integrated system, Experian’s solution goes to work in the background. Our system checks the customer’s address against top-level sources to make sure it’s accurate. It even checks that the address is formatted correctly according to the country or region. If the address is correct, you can enter the customer into your system. If the address is not valid, the integration lets you know so you can fix the issue and avoid adding inaccurate data into your database.
The real-time address verification check helps you create a single customer view and improves process efficiency. It is supported out of the box in ECC6 and S/4HANA and can be integrated into CRM7. This makes it easy to add real-time verification to almost any technical setup seamlessly. You won’t have to waste time learning a new system—your team can keep working to improve sales, customer service, and shipping processes in a user-friendly environment.
4 key benefits of SAP address validation
Integrating Experian’s SAP address validation tool into your solution helps your organization improve and maintain data quality in SAP databases. Having high-quality customer address data can limit the amount of undeliverable mail or packages. This gives you a more seamless customer experience from sale to delivery. Experian’s SAP integration can help your business:
Experian's SAP integration can help your business:
- Save money: How much money are you losing when a package is undeliverable? What about if a mistake in an address causes a delay in shipping? Additional shipping charges and unhappy customers can eat into your bottom line. Installing an address validation solution for your SAP system helps your organization save money on address and shipping mistakes. Accurate, updated, and correctly formatted customer addresses mean fewer costs to reship or repackage a delivery.
- Increase efficiency: Tools like real-time address validation help your business run more efficiently. With Experian’s SAP integration, your employees won’t have to spend time manually validating addresses or fixing errors. Instead, they can focus on improving sales, providing excellent customer service, and getting deliveries to customers on time.
- Improve marketing efforts: Having the right address for a customer improves the effectiveness of mailed marketing communications. For example, if you send a mailer to an incorrect address, the person who gets it may not be interested in your services or products. If you know the address is correct, you’re much more likely to connect with an interested customer or potential customer. Validating your addresses helps you get more out of each marketing communication you send out.
- Grow customer satisfaction: Creating happy, satisfied customers is a top priority for almost any business. A happy customer will likely recommend your business to friends and family. They’re also more likely to use your business in the future. You can help improve your customer experience and increase satisfaction by verifying customer addresses in your SAP database. A valid address helps increase successful, on-time deliveries, making for satisfied customers.
Experian's SAP data integration solutions capabilities
Experian’s address data verification solution for SAP verifies contact data at the point of capture as well as for data already existing in your database. We reduce the time required to manually enter a complete and accurate address. Whether your customers are local or international, our domestic and international address verification validates addresses from more than 240 countries and territories.
Explore the features of our SAP integration, including:
- Certified integration reduces implementation and maintenance cost significantly
- Real-time address validation, cleansing and standardization
- Batch processing for address cleansing and standardization (iDocs, BAPI, LSMW)
- Enhancement of address data (ZIP+4, Address Type Indicator, Geocode, etc.)
- Guided procedure for address standardization
- Accurate data captured at the front and back end
In addition to giving you accurate, up-to-date address data, Experian’s SAP integration is designed with the end-user in mind. We know how frustrating it is to introduce a new solution that requires advanced technical experience—and how hard it can be for employees to learn a complicated new tool. That’s why we use pre-built integrations that easily install into your current SAP solution and feel native to the SAP application. Our solution:
- Seamlessly integrates with all SAP CRM and ECC versions
- Leverages SAP Business Add Ins (BAdIs) to trigger real-time address validation within the Business Address Services (BAS) areas
The solution includes a pre-built user interface and integration code that configures to each customer’s SAP instance. It leverages SAP BADI’s to trigger validation within the BAS areas.
Note, standard SAP code is not modified to ensure compliance.
BAS areas include:
- Business partner
- Sales order
- Customer master
- Vendor master
Learn more about Experian’s seamless SAP integration and see how it can help your organization address data quality by contacting us today.
