Experian Data Quality for Salesforce Commerce Cloud

Formerly known as Demandware, our address verification, email verification, and phone verification solutions, are now integrated within Salesforce Commerce Cloud to ensure contact data quality during the online checkout or account creation process. 

Our global data quality solution, certified by Salesforce, integrates seamlessly into your Commerce Cloud checkout to ensure that accurate and complete contact data is captured first time. Using our turnkey integration, addresses, email addresses and phone numbers are quickly validated at the point of entry, helping e-commerce businesses to improve conversion rates, increase marketing efficiency, and reduce operational costs.

Product highlights:

Key features of contact data validation for Salesforce Commerce Cloud include:

• Real-time address, email and phone number verification and standardization
• Global data coverage for 245 countries
• Verification against official postal sources such as USPS and Royal Mail
• Auto-complete search for postal addresses
• Global geocode enrichment of addresses for precise location insight
• Verification status and timestamp provided
• Flexible licensing based on your data volumes
• Integrated in less than 30 minutes
• Compatible with SiteGenesis and SFRA

Benefits:

Protect your data integrity

Inaccurate customer or prospect contact data damages your customer engagement and service operations. Automating data quality management with our app ensures adherence to your data standards as well as country best practice.

Faster check out process

Streamline your customer experience at checkout and reduce cart abandonment by significantly reducing the time taken to enter contact details.

Seamless set up

Get started quickly by downloading our certified cartridge from Salesforce’s LINK Marketplace. This ensures quick time to value for your organisation.