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Data quality for healthcare

Improve the speed and accuracy of how you collect patient contact data

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HIPAA compliant contact data validation enables healthcare providers to offer the best possible patient support and service.

Data quality for healthcare

Healthcare organizations are dealing with a multitude of contact data for individuals. The fact that the amount of healthcare is rapidly growing, coupled with the rise in consumerism, means you need to be providing a seamless, and digital-first patient experience.

Enhance patient communication, satisfaction, and quality of service with contact data validation.

No matter from where you are collecting contact data for individuals, whether it be from roster lists, call centers, or in-person, it is critical that this information is accurate, standardized, and monitored for duplicates. That way, you can safeguard patient information and focus on what matters most, delivering critical patient comms and a seamless patient experience.

Delivering excellence in patient services doesn’t come easy, but it does come back to good contact data. Reduce costs and rework, improve your communication strategy, and identify duplicates with data validation.

Healthcare data cleansing and management: how accurate and organized data benefits your practice

Check out our blog, where we’ll outline what effective data management may look like in your organization while defining the steps to help you get started.

Read the full blog

Implementing data verification will help you:

Reduce

Reduce the amount of returned mail and staff rework

Improve

Improve timeliness of member or patient communications and reminders

Analyze

Better analyze the effectiveness of marketing outreach and financial spend

Identify

Identify inaccurate or duplicate member patient records

Our data quality solutions suite includes:

Solution Benefit
Address verification: Our address validation solution uses the latest USPS® data to verify a physical address, to ensure any address data is delivery point validated (DPV) and standardized.
National Change of Address (NCOA): The NCOALink® service cleanses, standardizes, and updates individuals’ data using the latest USPS® change-of-address data over the last 48 months.
Email validation and append:

Experian brings 20 years of experience working with email data and can provide guidance to help you maximize your outcomes by identifying incorrect, undeliverable, or harmful emails. Email append identifies the best consumer emails that include factors like recency of creation and frequency of use
Phone validation and append: 

Phone validation identifies whether your data has accurate and valid phone numbers. It also detects if the phone number is a landline or mobile, so that you can determine the best way to contact an individual whether it be via call or text. Phone append finds the best most up-to-date phone number for individuals by matching names and mailing addresses from the contact list with phone data.
 

Contact us to learn more!