In our recent survey, 83% of customers reported that they are satisfied or extremely satisfied with the value of our data validation solutions.
At Experian, we work hard to provide great products and amazing customer service. We know how important it is to get direct feedback from our customers to see just how we’re doing and so we launched a new customer survey to understand how our clients feel about our data quality solutions, which features are hitting it out of the park for them, and how we can continue to improve our offerings.
So, what did we find? When we asked our customers why they ultimately chose Experian as their data quality vendor, the top 3 responses included return on investment, account management, and the ability to bundle our products and services. Now, we’d like to dive further into these responses, to give you a fuller understanding of how we help businesses strengthen their data quality initiatives and make their goals more attainable every day.
High return on investment with Experian's data quality products
At Experian, we understand that the cost of attracting customers and retaining them, while keeping up with digital advancement requires more strategy than ever. That's why we take pride in offering data quality solutions that are explicitly designed to increase your return on investment when addressing your unique business challenges. By partnering with us, you’ll be able to use our data quality solutions to make your data initiatives impactful and worthwhile, including marketing, deliverability, digital outreach, fraudulent behavior, and compliance risks.
Read our blog on how data quality results in higher ROI.
Try our free E-commerce ROI calculator to see how you can save with address validation.
Account management
Our expanded product suite has been built to accommodate clients at all levels of data proficiency. We know that sometimes you’ll have questions or need assistance in using our solutions to their fullest abilities and we’re committed to being readily available.
We take the time to get to know our customers and their businesses. That’s why our acute level of detail combined with 25+ years in the data quality space make us uniquely situated to address your use case. But don’t just take our word for it. See what our customers have to say.
Ability to customize and bundle products
At Experian, we often talk about making your data fit for purpose and for us, that means having a true understanding of your distinct business needs and goals so that we can provide adequate support. That’s why we are proud of not only our expansive and growing product suite, but also our creativity in bundling the right products for your special use case.
Our expansive product suite can be distilled into 3 categories:
Firstly, our suite includes data validation tools that can validate email addresses, phone numbers, and addresses. These tools ensure that your data is accurate and up to date, in real-time and in batch, which can help reduce the likelihood of errors and improve the efficiency of your operations, marketing, and more.
We also offer data append tools that can complete your database by adding email or phone contact data to your existing contact information. Our email and phone append solutions are available in real-time and bulk. By appending missing data, you gain a fuller view of your customers and can improve your marketing efforts.
Lastly, our suite includes data management tools such as Aperture Data Studio and DataArc 360™. These tools provide a comprehensive solution for managing your data, from data integration and cleansing to data warehousing and reporting. Whether you’re looking to ease processes for compliance or jumpstart your data governance program, our solutions are designed to help.
We understand that no two businesses are the same, and that's why we're happy to discuss your specific business case to find the best solution for your needs. Whether it's one or more of our offerings, we're here to help your business achieve its goals through effective data management.
See for yourself why clients trust Experian Data Quality
In conclusion, our clients choose us for a variety of reasons, from our exceptional customer service to our high-quality products. We strive to create a truly personalized experience, and we are committed to continuously improving and evolving. Whether you’re looking to increase ROI on marketing efforts, reduce risk, meet compliance regulations, or improve operations and efficiency, our solutions can integrate into your tech stack seamlessly. What’s more, they are designed for data practitioners of all levels and backed by certified data sources. When you work with Experian, you can be assured that your data is fit for purpose.
